Shipping Policy

At Evermom, every product is packed with care β€” from our hands to your doorstep. Whether you've chosen a nourishing stretch mark cream, pregnancy-safe oil, or wellness bundle, we make sure your order arrives safe, secure, and ready to support your journey.

🚚 Delivery Options & Shipping Costs

Shipping fees are calculated automatically at checkout based on your location and order weight:

  • Standard Delivery: 5-7 business days
  • Express Delivery: 3-5 business days
  • Priority Delivery: 2-3 business days

Free Standard Shipping on orders over $10 within the continental US.

πŸ“ Note: Delivery times may vary for Alaska, Hawaii, Puerto Rico, international destinations, or remote locations.

🌍 International Shipping

We ship to select international destinations. Shipping costs and delivery times vary by country:

  • Canada: 5-7 business days
  • UK & Europe: 7-10 business days
  • Australia & New Zealand: 10-12 business days
  • Other countries: Contact support@evermomshop.com for availability

⚠️ Important: International customers are responsible for any customs duties, taxes, or import fees charged by their country. These fees are not included in your order total and are collected upon delivery.

πŸ“¦ Packaging & Handling

Every EverMomΒ  order is:

  • Carefully packaged using protective materials to prevent damage during transit
  • Discreetly shipped with no external branding for your privacy
  • Eco-conscious: We use recyclable and sustainable packaging materials whenever possible
  • Temperature-controlled when necessary to protect product quality
  • Quality-checked before shipping to ensure you receive fresh, sealed products

🎁 Gifting? Add a personalized message at checkout. Gift wrapping available for an additional fee.

Orders with multiple items are combined into one shipment unless requested otherwise.

πŸ“… Processing & Delivery Schedule

Order Processing Time:

  • Orders are processed within 1-2 business days after payment confirmation
  • Orders placed before 2 PM EST ship the same business day (Monday-Friday)
  • Orders placed after 2 PM EST ship the next business day

Delivery Days:

  • Monday to Friday (business days only)
  • No deliveries on Saturdays, Sundays, or federal holidays

Holiday Shipping:

During peak seasons (Black Friday, Christmas, Mother's Day), processing and delivery may take 3-5 additional days. We'll notify you of any delays.

⚠️ Important Notes

Remote or Rural Areas:

  • May require additional delivery time (2-5 extra days)
  • May incur additional shipping fees (calculated at checkout)

Missed Deliveries:

  • If you miss a delivery attempt, the carrier will leave a notice with instructions
  • Packages returned to sender due to failed delivery attempts may incur reshipping fees
  • Please provide accurate shipping information and be available during delivery windows

PO Boxes & APO/FPO Addresses:

  • We ship to PO Boxes via USPS only (Standard Shipping)
  • Military addresses (APO/FPO/DPO) accepted with extended delivery times

Address Changes:

  • Contact us immediately at support@evermomshop.comΒ if you need to update your shipping address
  • Address changes cannot be made once the order has shipped

πŸ“¦ Track Your Order

Once your order ships, you'll receive:

  • Email confirmation with tracking number
  • SMS updates (if you opted in) with delivery status
  • Real-time tracking link to monitor your package

Tracking typically activates within 24-48 hours after shipment.

πŸ“‹ Damaged, Lost, or Incorrect Orders

Damaged Products:

  • Contact us within 48 hours of delivery at support@evermomshop.com
  • Provide clear photos of the damaged product and packaging
  • We'll send a replacement or issue a full refund immediately

Lost or Stolen Packages:

  • If tracking shows "delivered" but you didn't receive it, contact us within 7 days
  • We'll work with the carrier to locate your package
  • Once confirmed lost, we'll reship or refund your order

Incorrect Orders:

  • Contact us within 48 hours with order details
  • We'll arrange a return (prepaid label provided) and send the correct items

🌱 Sustainability Commitment

We're committed to reducing our environmental impact:

  • Recyclable packaging materials
  • Minimal plastic use (biodegradable alternatives when possible)
  • Carbon-neutral shipping options available at checkout
  • Reusable product containers designed for refills (coming soon!)

❓ Shipping FAQs

Q: Can I change my shipping address after ordering?
A: Contact us immediately at support@evermomshop.com. We can update it if the order hasn't shipped yet.

Q: Do you ship to my country?
A: Check our shipping calculator at checkout or email support@evermomshop.com.

Q: What if I need my order urgently?
A: Choose Express or Priority Shipping at checkout. For same-day processing, order before 2 PM EST on business days.

Q: Are your products shipped in extreme temperatures?
A: Yes! During hot summers or cold winters, we take extra precautions to protect product integrity.

Q: Can I pick up my order locally?
A: Currently, we only offer shipping. Local pickup is not available.

πŸ“ž Contact Us

For shipping questions or concerns:

Email: support@evermomshop.com
Response Time: Within 24-48 hours (business days)

We're committed to making your EvermomΒ  delivery experience smooth, reliable, and worry-free β€” because you deserve care at every step.

Last Updated: 01/29/2026